…8 questions to test your 360 or multi-rater feedback process
Recently an article titled, “The #1 Barrier to Leadership – Not Listening”, caught my eye. Not much wrong in the article, except that title. It’s true; many leaders I work with should improve their listening. They interrupt, hear what they want to hear, and make assumptions that interfere with their understanding of what others share with them. But there is another, more common, barrier that gets in the way before listening even becomes an issue. Most leaders just don’t have reliable feedback channels, the means to get consistent, comprehensive information to appreciate their impact on the people and business around them.